Policy overview

Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to any additional course-specific conditions that we confirm during the enquiry and enrolment process. If you do not agree, you should not use the website or proceed with a booking.

Section 01

Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to any additional course-specific conditions that we confirm during the enquiry and enrolment process. If you do not agree, you should not use the website or proceed with a booking.

Section 02

Service Scope

We provide language courses and tutoring, including small-group formats, subject to level screening, group matching, timetable availability, and course terms confirmation. Any placement review is for internal learning purposes only and is not an official certification or guarantee of a particular outcome.

03

Operational clause

Fees and Payment

Fees, payment methods, and any course-specific charges are confirmed before enrolment. Unless we state otherwise in writing, materials, registration charges, and any external exam fees are separate from course fees and remain the participant's responsibility.

Supporting documentHCCH
04

Operational clause

Course Conditions

We may set reasonable commercial conditions for participation, including group size limits, attendance expectations, and course administration requirements. Progress depends on the participant's starting level, attendance, independent practice, learning needs, and course duration, and no result is guaranteed.

Supporting documentUN Declaration

All website content, course materials, lesson plans, and related text or design elements are owned by us or used with permission and may not be copied, distributed, or reused without prior written consent, except where permitted by law.

Reference Shelf Clause board 05–06
05 Policy Clause

Intellectual Property

All website content, course materials, lesson plans, and related text or design elements are owned by us or used with permission and may not be copied, distributed, or reused without prior written consent, except where permitted by law.

06 Policy Clause

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential loss, or for any learning outcome, exam result, admission decision, visa matter, employment matter, or similar third-party decision. Nothing in these Terms limits liability that cannot lawfully be limited.